Prototypes & demos

Tram Maintenance Assistant

An AI assistant for tram maintenance teams: find procedures, fault codes and safety instructions in one chat. Self-built concept demo, not a transport operator commission.

Tram Maintenance Assistant

The assignment

  • Maintenance knowledge often sits in manuals and procedures, hard to find during day-to-day work.
  • Any assistant had to feel practical for technicians, not like a complex IT tool.

How we worked

  • I scoped the demo around real maintenance questions: faults, procedures and safety context.
  • Built a simple chat experience that answers from curated knowledge, as proof of what a client project could look like.

Result

  • A working demo that shows how teams can retrieve domain knowledge faster in chat.