Digital Health

Aida - TB Treatment Companion

A multilingual WhatsApp companion that helps TB patients with everyday questions, medication reminders and stigma-sensitive guidance between visits.

Aida - TB Treatment Companion

The assignment

  • Patients needed trusted support between appointments, often with stigma, language barriers and limited clinic capacity.
  • The tool had to live in channels people already use, and feel simple and safe.

How we worked

  • With programme partners we defined what patients ask most: treatment, reminders, psychosocial support and where to get care.
  • We shaped a WhatsApp assistant around those needs and validated answers with clinical content before scaling to more countries.

Result

  • A reusable patient-support model running in multiple countries via everyday messaging.